The small print

Travel
Make Town sits on the corner of Morning Lane and Chatham Place, across the road from the Nike Factory store. We do not have any on site parking. Check out the parking situation here.

10 minute walk from Hackney Central Overground Station, a 2 Minute walk from bus stop D or T on Morning Lane, bus 30, 236, 276, 394 & W15. 10 minute walk from bus stop A or B on Mare Street, Bus 48, 55, 106, 254, 277, N55, N253 & N277.

Kids
Kids are most welcome in the studio! Our looms are about the right size for your average 6 year old to use comfortably. Kids younger than this will most likely need you to help.

Babies are welcome. We most definitely will squeeze them and sniff them while you make. Kids over 13 need to be booked as adults.

Pets
Seeing eye dogs and emotional support animals and well behaved family pets are welcome. Our studio floor is covered in sharp objects and pins – this is at your own peril

Late comers
If you arrive late, you may be turned away as we have already started the session. We have a lot of good stuff to get through, so please be on time. You will have to reschedule at your own cost.

Cancellations
Please make sure you are able to attend the date of the workshop before you book. Unfortunately we cannot reschedule or refund your booking if you are unable to make your slot. However, we may have a waiting list. So let us know as soon as you can ahead of your session and if we can find someone to fill your spot you will be refunded. Alternatively, you are welcome to send someone you know in your place, just give us a heads up. No show, no refund.

Covid
Basically don’t be a dick and we will all be fine. Please take personal responsibility for your own safety, beyond what we are providing at the moment at Make Town. Our full covid guidelines can be found here. 

Post
We make a trip to the post shop daily and trust Royal Mail to deliver your parcel to you in 2-3 working days. We have a flat fee of £5.00 for all parcels sent within the UK and £15 flat fee for the rest of the world.  Shipping is free for orders over £30 in the UK.

Returns
If you are unhappy with what you have received in the post get in touch and we will make things right. We cannot accept returns on cut fabrics and notions or patterns unless faulty.

Gift Certificates
Virtual certificates are emailed to you or the lucky recipient, while the physical ones will be sent in the post.

The unique code can can be entered online at the checkout to be used for all workshops and products and are valid for 12 months. You can check the balance of your certificate on the dashboard when logged in. Gift Certificates cannot be refunded or exchanged for hard cash.

Parties
Bookings of private parties are final. The booking is finalised and booked into the calendar once we receive payment. Ensure payment is made promptly to secure your booking.

Unfortunately we will not offer refunds for party guests that decide not to come after the initial booking payment has been made, so be certain of numbers before booking your party. Craft parties in the studio will start on time. Please arrive promptly as we are unable to extend the party if you are running late.

Hire 
You can hire the entire studio for your next book launch, craft meet or industry talk. We would love to have you in the studio.

We are always looking for rad people to host interesting workshops, so get in touch and let’s make magic happen.

 

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Address

2a Chatham Place
Corner of Morning Lane + Chatham Place
London, E9 6LL

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