The small print

Travel
Make Town sits on the corner of Morning Lane and Chatham Place, across the road from the Nike Factory store. We do not have any on site parking.

10 minute walk from Hackney Central Overground Station, a 2 Minute walk from bus stop D or T on Morning Lane, bus 30, 236, 276, 394 & W15. 10 minute walk from bus stop A or B on Mare Street, Bus 48, 55, 106, 254, 277, N55, N253 & N277.

Kids
Kids are most welcome in the studio! Our looms are about the right size for your average 6 year old to use comfortably. Kids younger than this will most likely need you to help.

Babies are welcome. We most definitely will squeeze them and sniff them while you make. Kids over 13 need to be booked as adults.

Seeing eye dogs and emotional support animals are welcome however other pets need to stay home please.

Late comers
If you arrive late for a group workshop we will catch you up the best we can. We will not always be able to let you stay longer if you start late, but we will try.

Cancellations
You have the right to cancel your booking if you change your mind within 48 hours of payment and a full refund will be given. We can not offer a refund after this period and all bookings are final.

If you are unable to make your booking, you are welcome to send someone in your place, just give us a heads up. No show, no refund.

Rescheduling
Sometimes the universe makes plans we were not expecting, and we will try reschedule your booking if we can. We are unable to reschedule bookings within 48 hours of your booking start time, and a refund will not be offered.

Post
We make a trip to the post shop daily and trust Royal Mail to deliver your parcel to you in 2-3 working days. We have a flat fee of £3.50 for all parcels sent within the UK and £15 flat fee for the rest of the world.  Shipping is free for orders over £50 in the UK.

Returns
If you are unhappy with what you have received in the post get in touch and we will make things right. We cannot accept returns on cut fabrics and notions or patterns unless faulty.

Gift Certificates
These are virtual and are emailed to you or the lucky recipient. We are working on getting physical cards ready for gift giving season.

The unique code can can be entered online at the checkout to be used for all workshops and products and are valid for 12 months. You can check the balance of your certificate on the dashboard when logged in. Gift Certificates cannot be refunded or exchanged for hard cash.

Parties
Bookings of private parties are final. The booking is finalised and booked into the calendar once we receive payment. Ensure payment is made promptly to secure your booking.

Unfortunately we will not offer refunds for party guests that decide not to come after the initial booking payment has been made, so be certain of numbers before booking your party. Craft parties in the studio will start on time. Please arrive promptly as we are unable to extend the party if you are running late.

Hire 
You can hire the entire studio for your next book launch, craft meet or industry talk. We would love to have you in the studio.

We are always looking for rad people to host interesting workshops, so get in touch and let’s make magic happen.

 

 

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Come and see us!

Address

Corner Morning Lane + Chatham Place
London, E9 6LL

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