Your privacy is paramount

This Privacy Policy is  GDPR compliant and true to the operations at Make Town and the companies we work with, to ensure your experience is seamless, safe and enjoyable.

Safety in Numbers

We are a small company which means your data is not accessible to a large number of people. So that’s pretty reassuring.

The systems we use are designed to receive your data and use it efficiently and effectively while keeping it protected from dickheads. We squirm at the idea of them getting our private information too.

Please, if you have any concerns or questions about the data we hold, give us a bell.

hi@make.town

Make Town
2a Chatham Place
London E9 6LL

Peace out

 

 

C is for Cookies

When you visit www.make.town we automatically collect information about your device, web browser, IP address, time zone, and the cookies that are installed on your device.

Additionally, as you browse the website, we collect information about the individual web pages or products that you view and how you navigate the site using “Cookies”.

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

This info helps us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise your website experience.

 

That's good enough for me

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

In my humble opinion

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Process and packaging

When you make a purchase on the website, we record  your personal details.

We use this information to fulfil orders placed, including processing your payment, shipping, invoices and order confirmations.

We will use this information to communicate with you and share with you information or advertising relating to our products or services.

In exceptional circumstances we may share your information to comply with applicable laws and regulations.

Money money money

Our payment gateway is secure and when placing an order online, your card details are processed by an independent payment service provider, Stripe.

We do not keep any personal payment information on our servers for security and all data is stored and transmitted in an encrypted way between our site and payment gateway.

I know my rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Word.

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Address

Corner Morning Lane + Chatham Place
London, E9 6LL

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